Push your career as a Senior Customer Service Manager (m/f/d) in Berlin
You are looking for a leading role and have previous experiences in people management and operational business? Here is your chance to become an important part of the bank the world loves to use. As a Senior Customer Service Manager (m/f/d) you will have the opportunity to work in an international environment with highly engaged peers and a start-up atmosphere.
What are you going to do:
- As a Senior Customer Service Manager (m/f/d) you be leader and coach of the other customer service Teamleads
- Be creative and improve daily operations
- You will drive KPI based performance discussions
- Motivate and inspire your team
What we offer:
- Work idependently in a highly motivated team
- A great start-up atmosphere
- The best coffee you could possibly find in an office
- The chance to grow with an international company which will be a game changer in the financial sector
What we ask:
- At least finished bachelor degree
- Great understanding of what customers need
- Experiences with people management and operational business
Apply
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information
- Status
- Inaktiv
- Education Level
- Abitur, Andere, Fachabitur, Hochschule/Universität
- Location
- Berlin
- Working hours per week
- 40
- Responsible for
- Manage a Team of Teamleads, devolop existing structures and processes, drive KPI based performance discussions
- Profession type
- Management, Kundenservice
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Cover Letter Required
- No
- Languages
- Englisch
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