Internship - Telecommunication Technical Support Engineering, Germany in Frankfurt am Main

China Mobile International Limited


Technical Support Engineer, InternshipChina Mobile International Germany Office would like to hire a Technical Support Intern who will work closely with the sales team, provide technical solutions according to customer’s requirements and prepare tender responses.Key DutiesCustomer requirement analysis and project technical feasibility study• Join appointments with sales engineer to detect customer requirement• Assist sales engineer in analyzing, identifying and qualifying customer requirement and proposing network topology solutions according to customer requirement• Study capabilities of company to take charge of a project. Communicate customer’s requirement to the technical team• Assist in product development strategy Participate in preparation of tender response• Write the technical presentation of the business proposal• Based on the proposed technical solution, design an appropriate pricing proposal by implementing the pricing strategies and policies defined by pricing department. Ensure the feasibility of the project as well as its cost-effectiveness• Work with sales engineer to provide the most appropriate commercial solution according to client's requirement Participate in negotiation under the support of sales engineer• Assist the sales engineer with clients in order to provide a technical support and opinion; Answer customers' questions and reassure them by appropriate technical arguments• Involve in the preparation of technical arguments and different point of view• Assist the sales engineer during the arguments as a technical contact with the customer: Present the technical proposals / elements of network architectureSuppliers development and management • Study European telecom carrier market, learn about new potential suppliers via Internet, fairs and forums, previous databases; keep tracking the commercial situation of the competitors • Develop and update dashboards in order to establish a complete database• Negotiate with each supplier in terms of quality, price, deadlines and associated services, considering the technical and commercial objectives• Evaluate the quality of suppliers and optimize the profitability of the offers Participate in project launch• Organize the internal and external kick off meeting in collaboration with the customer, the sales, the network engineer and project team• Deploy technical experts in the preparation of the technical solution Profile and experience needed :Telecom engineering degree, major in Telecommunication/Network Technology/Computer ScienceStrong technical knowledge (Ethernet, MPLS VPN and IP SEC VPN, Internet, VoIP, Cloud, SD-WAN, ICT…)Effective, sense of anticipation, team spiritExcellent in Chinese, German and English

Extra Informationen

Frankfurt am Main
Arbeitsstunden pro Woche
4 - 40
Veröffentlicht am
IT / Software-Entwicklung / Programmierung, Maschinenbau / Ingenieur
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