Jobbeschreibung

Airline Customer Support (German Market) in Lisbon

Are you passionate about traveling? Don’t miss this opportunity to gain privileged know-how of the travel industry by working for a well-known airline in Lisbon. 

German-speaking Customer Advisor 

You will be responsible to provide friendly and professional customer service in your first language. 

About the Company:

This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.

✅ Your Profile:

- You are fluent in German and proficient in English.

- You have excellent interpersonal and communication skills.

- You are able to work in rotating shifts.

- You are an EU resident, or you have a valid work permit.

- Experience in GDS tools is nice to have, but not mandatory.

❤ Your Responsibilities:

- Help and support the clients with inquiries, bookings, doubts, upgrades and rescheduling via phone calls, chat and emails.

- Manage customers’ bookings.

- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

✨ Benefits:

- Competitive salary. 

- Performance bonus.

- Relocation package including accommodation in a shared flat and flight reimbursement.

- Work in a nice and central office in Lisbon.

- Discounts in local businesses, events and much more!

- International career opportunities.

Ready to take up the challenge? If it sounds like you, apply now and join the first airline to operate net-zero carbon flights! 

Extra Informationen

Status

Inaktiv

Ausbildungsniveau

Andere

Standort

Lisbon

Arbeitsstunden pro Woche

0 - 40

Tätigkeitsbereich

Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein

Sprachkenntnisse

Deutsch