Jobbeschreibung

German-speaking customer service specialist 

Are you interested in providing solutions for customers in need of financial and credit card services? Are you a fluent German speaker with impressive English communication abilities? Eager to shape your career in a diverse environment under the sunny, delightful skies of Lisbon? We have the ideal opportunity for you! Become a part of the German Customer Support team.

 Meet your next company 

Our client is an internationally acclaimed American financial firm, one of the most esteemed brands globally.

✨ Your profile

- Proficient German skills (C2)

- Advanced English skills (minimum C1) both verbal and written

- Solid communication skills – including excellent telephonic conversation skills, attentive listening, and superior writing abilities

- Analytical and problem-solving skills coupled with acute attention to detail

- A willingness to learn and progress, be an inquisitive investigator and problem solver

- High-speed internet connection and suitable conditions for remote work

- Must hold EU citizenship or a valid work permit for Portugal Be a local candidate or willing to relocate to sunny Lisbon, Portugal

✅ Your day-to-day

- Providing solutions to customers who require assistance with financial and credit card services

- Delivering customer service through telephonic communication

- Augmenting customer experience by attentively listening to their requirements and worries, striving for first call resolution whenever feasible

- Establishing substantial relationships, addressing customers' queries in a polite, affable, and proficient manner

- Meeting and surpassing quality objectives, compliance rules, and productivity targets

❤ Perks & benefits

- Relocation package

- Performance bonus

- Competitive salaries

- Paid professional training Employee discounts

- Private healthcare & dental insurance (after six months of employment)

- Advancement opportunities through various development programs

- Engaging and fun company-wide initiatives, including our Ever Better wellness program

- Job security Lifelong skills and experience Outstanding work culture

- We value unforgettable associate experiences. Here, you can elevate your quality of life and expand your career.

Extra Informationen

Status

Inaktiv

Ausbildungsniveau

Andere

Standort

Bundesweit

Arbeitsstunden pro Woche

0 - 40

Tätigkeitsbereich

Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein

Sprachkenntnisse

Deutsch