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Internship in our French Customer Support in Köln

Learnship Networks is a global language learning provider founded in 2008 and headquartered in Cologne, Germany. We are the first European-wide internet language school specializing in live online instruction for business clients, connecting students and trainers from all over the world by video-conference in an interactive online classroom. Our freelance trainers all receive tailor-made induction training, are located across the world and are able to teach from the convenience of their homes. For three months, starting earliest in March, we offer an exciting Internship in our French Customer Support in Cologne

What are you going to do

  • Support of our French Customer Support team with scheduling online language courses, trial lessons etc. with French-speaking customers via phone and email Introduction to our virtual classroom in French and English, if applicable also in other languages
  • Documentation of course details in our internal Training Management System
  • Communication with customers and follow-up on course participation
  • Collaboration with other internal departments
  • Administration and documentation

What we offer:

You would like to gain first work experience in a communicative French-speaking environment and look behind the scenes of a modern, international, constantly growing company?

As an intern (m/f) with Learnship, you will face new challenges, develop further and use your language skills on a daily basis. An open, helpful and closely collaborating team awaits you as well as a friendly working atmosphere and flat hierarchies. We further offer fresh fruit and free drinks on a regular basis

What we ask:

  • You have a background in Languages, Pedagogy, Tourism, Business or a similar field
  • You have ideally gained first work experience in a similar job
  • Fluency in French and very good English skills are required, other language skills are a plus (e.g. German, Chinese, Spanish)
  • You have a good level of comfort with technology and MS Office
  • You are characterized by an outgoing, communicative personality and posess good organizational skills
  • Due to your high motivation and ambition, you like to quickly learn new tasks
  • You work in an effective, structured and independent manner
  • You enjoy working in an open, multicultural team

Apply

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Extra information

Please email your CV and Cover Letter in English or German, incl. your availabilities, to Ms Lisa
Panzerbieter via the "APPLY NOW"-Button with "Internship French Customer Support" in the subject
line.

Education Level
Hochschule/Universität
Location
Köln
Type of Job
Administration / Verwaltung, Rezeption / Front Office / Empfang / Telefonist
Full UK/EU driving license preferred
No
Car Preferred
No
Cover Letter Required
Yes
Languages
Englisch, Deutsch, Französisch

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