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Working Student: Customer Success Manager in München

We’re looking for YOU – young, fresh and willing to support our customer service team! You will be the voice of nello mainly responsible for all the interaction between nello and our users – before and especially after purchase. Your mission is to delight them so much that they will spread the word about nello.

Was du machen wirst:

  • Communicate with our customers (mainly via Email) to sell, onboard and turn them into true fans
    of nello
  • Answer technical questions regarding nello one and give support e.g. on installation and specific
    product questions
  • Improve our customer experience by forwarding their feedback to our engineers and looking for
  • Advance and inspire our customer engagement

Was wir bieten

  • Join an excellent team of entrepreneurs and engineers – currently we are team of 15
  • Our nice office is right next to Isartor – free Nespresso, tea, fruits and cookies included
  • Weekly table football championship
  • Flat hierarchies and big fun factor

Was wir erwarten:

  • Abitur or similar degrees
  • No prerequsites
  • You are an open, outgoing personality who likes to interact with people

  • You're even faster in typing than Chuck Norris :)
  • Your writing skills are top-notch

  • You are fluent in German and English
  • Your middle name is "Teamplayer"
  • You are able to set priorities by keeping the big picture in mind
  • You love happy customers


Please apply via website or by writing an email to daniel@nello.io. Thanks

Extra Informationen

Abitur, Hochschule/Universität
15,00€ pro Stunde
Verantwortlich für
Customer service und Unterstützung bei operativen Aufgaben
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Englisch, Deutsch

München | Bundesland Bayern | Jobs im Kundenservice | Jobs im Kundendienst | Helpdesk Jobs | Nebenjob/Wochenendjob | Abitur | Hochschule/Universität

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